Can I make changes to my PO?

Unfortunately, no. BlackLine does not allow Vendors to edit their POs.

I can’t find my PO. What should I do?

It is possible that we have an incorrect or different email address on record, where your Purchase Orders are sent when they are issued. You can check with your BackLine Business Contact in the first instance to make sure that a Purchase Order has in fact been issued (it is possible it is still going through internal approval). If you would like to confirm which email address is on record to send your Purchase Orders to, please email vendorsupport@blackline.com. If this email address is incorrect or needs updating, you can request this by contacting our Vendor Support team at vendorsupport@blackline.com.

My PO is closed. How do I invoice against it?

Reach out to your BlackLine Business Contact. They can either create a new PO or, in some scenarios, reopen the existing one.

What is the purpose of PO acknowledgment by the Supplier?

Once a purchase order has been transmitted to you as the supplier, you should let BlackLine know that you've received the order and are able to deliver the goods/services as noted on the PO. Acknowledging the PO informs the requester that the order is in the process of being fulfilled. You can configure the PO Delivery Method through the Coupa Supplier Portal as follows: https://success.coupa.com/Suppliers/For_Suppliers/Coupa_Supplier_Portal/Work_with_the_CSP/Configure_the_PO_Delivery_Method

Purchase Orders

BlackLine requires all invoices to be backed by a Purchase Order (PO). Purchase Orders will be created by your BlackLine contact. If you already have a Coupa Supplier Portal (CSP) account, you can connect it to BlackLine to access and view all of your BlackLine Purchase Orders. Otherwise, you can view them via the PO Notification Email.

Purchase Orders

Viewing Purchase Orders

Creating and Exporting a Custom Report

Issuing a Credit Note

Frequently asked questions

Can I make changes to my PO?

I can’t find my PO. What should I do?

My PO is closed. How do I invoice against it?

What is the purpose of PO acknowledgment by the Supplier?