Coupa makes it easy to check on the status of a payment. There are two ways to get started:
- Using the Invoice notification email - referred to as Supplier Actionable Notifications (SANs)
- Using the Coupa Supplier Portal (CSP)
When a PO is created or when invoices are approved, all vendors receive a Notification Email (1). If you are not receiving these, you can contact Blackline at vendorsupport@blackline.com to let us know the email where you would like POs sent. To access the PO, Click Manage Order (2).
A new tab will open in your browser. You will also be sent an email with a One-Time Password (3) consisting of 6 digits. Copy this One-Time Password…
… and paste it into the Enter One-Time Password (4) field in the browser. Next, check the I’m not a robot (5) check box, and complete the reCAPTCHA task. Once completed, click the Verify One-Time Password (6) button.
If you did not receive an email with your One-Time Password, click Resend One-Time Password (7).
Once you are logged in, you’ll be taken to the Invoices Table (8). Continue to “Viewing Payments” Below.
Once you are logged in, you’ll be taken to the Invoices Table (8). Continue to “Viewing Payments” Below.
If you’ve connected your CSP account to BlackLine, you can also find your POs in the Coupa Supplier Portal. To do so:
9. Click Invoices
10. Ensure Invoices is selected from sub navigation menu.
11. Click Select Customer and choose BlackLine Systems Inc. from the drop down.
12. You should now see your BlackLine invoices in the Invoices Table.
If you’ve connected your CSP account to BlackLine, you can also find your POs in the Coupa Supplier Portal. To do so:
9. Click Invoices
10. Ensure Invoices is selected from sub navigation menu.
11. Click Select Customer and choose BlackLine Systems Inc. from the drop down.
12. You should now see your BlackLine invoices in the Invoices Table.
Click the View (13) drop down and select Payment Information (14).
Click the View (13) drop down and select Payment Information (14).
You will now see a list of all invoices, along with the payment information related to them. If an invoice has been paid, you will see a Yes in the Paid (15) column. More information, including the Payment Method, Reference Number, Payment Date, and the Amount Paid are shown in the Payment Information (16) column.
You will now see a list of all invoices, along with the payment information related to them. If an invoice has been paid, you will see a Yes in the Paid (15) column. More information, including the Payment Method, Reference Number, Payment Date, and the Amount Paid are shown in the Payment Information (16) column.