AI-Powered Collections Management Software that accelerates cash flow
Blend your team’s expertise with Verity AITM to reduce DSO, accelerate collections, and preserve the customer relationships you've worked hard to build.
Equip your team with Verity
AI-powered collections with predictive insights to sharpen strategy, automate tasks, and free your team for work that matters most.
Supercharge Outreach with Verity Collect
Elevate your strategy by deploying Verity Collect, our AI agent that works alongside your team. Verity will automate routine outreach, allowing your specialists to focus on high-value, complex accounts.
Deploy Conversational AI on Your Terms: Direct Verity Collect to hold natural conversations for routine inquiries, turning a low-yield activity into an effective collections process so your team can focus on strategic relationships.
Extracts Actionable Insights: Transcribe calls to identify payment commitments.
Ensures Flawless Follow-Up: Automatically triggers the next best action.
Keeps You in Control: Lets you manage VIP customer relationships personally.
The value of Collections Management
30%
25%
35%
Collections Management features
Gain a complete view of your sales ledger to make smarter, proactive decisions. Use real-time data on payment performance and risk trends to prioritize outreach where it will have the most impact.
Build more effective collection strategies by using real-time data, like payment behavior and risk levels, and AI-driven insights to segment and prioritize accounts.
With Verity AI handling routine tasks, your team is free to focus on what matters: solving complex collections problems and building valuable customer relationships.
Additional resources
Frequently asked questions
Collections Management is an automated solution that streamlines and optimizes collections. It helps businesses reduce days sales outstanding (DSO) by using actionable intelligence to prioritize customer outreach and improve cash flow.
The strategic value of Collections Management lies in turning your collections process into a predictable and powerful financial tool that ensures you collect more money, faster.
BlackLine’s Invoice-to-Cash solution provides you and your team the intelligence to address high-value accounts before they become overdue, lowering DSO and allowing your team to shift their focus from simply chasing debt to performing high-impact strategic work. Simultaneously, our AI agent, Verity Collect, automatically pursues the high volume of smaller invoices your team can't normally get to, collecting cash that would otherwise be ignored.
You get real-time insights into customer payment behavior, risk ratings, and performance trends. Verity Collect, adds another layer of intelligence by analyzing conversations to extract payment commitments and customer sentiment, giving you a truly comprehensive view.
By automating manual tasks and providing real-time customer data, the platform helps teams prioritize their work effectively. With the addition of Verity Collect, you can now also automate routine outreach calls, freeing your specialists to focus on higher-value activities like strategic negotiations and relationship-building.
Verity Collect will act as a digital member of your team, conducting collections calls based on your strategy. It transcribes conversations, identifies key actions, tees up the next step, and more, all while allowing your team to monitor progress and take control of high-priority accounts.
Yes, Collections Management integrates seamlessly with major ERP systems (and many others). This integration allows real-time data to be pulled directly from your ERP, ensuring your collections process is automated, accurate, and efficient. Collections Management streamlines the collections process without disrupting your current workflows or requiring extensive manual data entry.
Start by requesting a demo. BlackLine’s team will guide you through the implementation process, ensuring seamless integration with your ERP and helping configure the platform to suit your specific collections needs. With tailored setup and training, your team can quickly leverage the platform to enhance collections efficiency, reduce DSO, and improve overall productivity.