Welcome to BlackLine!
We’re thrilled to be part of your digital finance transformation journey.
You have joined a vast community of leading organizations that are making a move to modern accounting. To help you make the most of your experience, we’ve created a collection of useful resources.
Launch Your BlackLine Journey
Your success is our success. As a BlackLine customer, you can have confidence along every step of your digital finance transformation. From our proven technology to our unique experience and expertise, you can rely on BlackLine to help solve your most complex accounting challenges..
Start making your impact today by exploring these key resources.
Join the BlackLine Online Community
EXPLORE, LEARN, AND COLLABORATE.
The BlackLine Community is your digital home as a BlackLine user. It provides one place for you to gather information and insight and engage with your peers and BlackLine experts. Look to the Community for:
Product documentation and solution-specific resources
Answers to common questions within the Customer Help Forum
Customer Success tips, the Virtual Resources Lab, on-demand webinars, upcoming events, and more
Explore Customer-Focused Events
ENGAGE WITH F&A TRAILBLAZERS AND DISCOVER LEADING PRACTICES.
Connect with experts, customers, partners, peers, and BlackLine leaders at our customer-centric webinars and events, including:
BeyondTheBlack, our premier annual event for BlackLine customers
The Bottom Line Events and Best Practices Summits, regional gatherings to showcase successful customers, innovative solutions, and technology use cases
BlackLine User Groups, customer-hosted events that bring local BlackLine customers together
Deepen Your BlackLine Knowledge
BUILD YOUR BLACKLINE CONFIDENCE WITH BLACKLINE UNIVERSITY
Get started with BlackLine University, where you’ll find different types of learning at your fingertips. Build foundational knowledge with our complimentary, self-paced, eLearning catalog available to all active licensed users. Go beyond with LEARN More, our live, instructor-led courses that combine small class sizes and hands-on activities for maximum engagement. Start broadening your skillset and product knowledge today by:
Earning CPE/CPD credits and BlackLine certifications when you complete curriculum
Exploring our schedule of live, virtual classes
Spreading the culture of continuous learning and improvement
Optimize Your Processes
UNLOCK VALUE AND INNOVATION IN THE OPTIMIZATION ACADEMY.
This optimization-centric program combines leading practices with best-in-class technology, introducing you to:
Real-world customer use cases that help you realize opportunities for continuous improvement
Strategies for end-to-end accounting process automation and optimization
Blueprints for your change management roadmap—where to start, where you want to go, and how you can get there
Access Guidance
UNLOCK VALUE AND INNOVATION IN THE OPTIMIZATION ACADEMY.
Looking for answers to specific questions regarding your BlackLine environment? Check out the following resources to help you advance:
The Knowledge Base houses articles and forums within the BlackLine Community and gives you access to frequently asked questions and specific product information
The BlackLine Trust site is a dedicated webpage where customers can go to find details about BlackLine’s data protection measures, compliance certifications, system uptime, performance, metrics, and other information related to the security and reliability of BlackLine
Users designated by your System Administrator can seek help from global support services by submitting support tickets within the Support Portal.
Share Your Success
INSPIRE INNOVATION THROUGH ENGAGEMENT.
Customers like you have the greatest ability to positively impact the lives of F&A professionals and the journeys of your organization and those of your peers. There are many opportunities for you to share your experiences and feedback, establish your expertise, and help other BlackLine users, for example:
Attend or speak at a BlackLine event
Strategies for end-to-end accounting process automation and optimization
Share your story by writing a review and get rewarded
Accelerate your journey to future-ready financial operations.
Frequently Asked Questions
Additional Resources
Follow Us on LinkedIn
Connect with us to get the latest on BlackLine and modern accounting.
Customer Stories
Discover how your peers have innovated and solved their biggest accounting challenges with BlackLine solutions.
BlackLine Blog
Read popular stories around key F&A topics such as modern accounting, intelligent automation, digital transformation, customer success, and more.