You can also fill out a Contact Us form here:
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Or you can email your Customer Success Manager to log a case on your behalf.

The certificates from our community site are here:

BlackLine Certificates - EU Data Centers

  • Record Type: SOC, Certificates, and Compliance

  • Article Details:

BlackLine Client Instance Certificate

In our ongoing effort to provide our customers with best-in-class service, BlackLine has updated the maintenance process for the Client Instance Certificate. This new certificate is auto-renewing, so most of our customers will not require assistance from their IT teams. This renewal process is self-executing and runs on a 60 to 90 day basis. Due to the changes in this process, we will no longer be posting individual instance certificates. If you have any questions or concerns about this, please contact BlackLine Support.

SSO certificate

EU

Production

Sandbox

Subject

CN=ssoeu.blackline.com
OU=Domain Control Validated
CN=ssosbeu.blackline.com
OU=Domain Control Validated

Expiration date

Aug 30, 2025 12:59 PM GMT
Aug 30, 2025 12:59 PM GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

Web Services 2-way SSL Certificate

EU

Production

Sandbox

Subject

CN=datarelay.eu1.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US
CN=datarelay.sbeu1.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US

Expiration date

March 30, 2026 23:59:59 GMT
March 30, 2026 23:59:59 GMT

Strength (key length)

RSA 2048 bit
RSA 2048 bit

Certificate download link

API (Apigee) DigiCert Intermediate Cert New

EU

Production

Sandbox

Subject

DigiCert Global G2 TLS RSA SHA256 2020 CA1
DigiCert Global G2 TLS RSA SHA256 2020 CA1

Expiration date

March 29, 2031 11:59:59PM  GMT
March 29, 2031 11:59:59PM  GMT

Strength (key length)

RSA 2048 bit
RSA 2048 bit

Certificate download link

BlackLine Certificates - US Data Centers

  • Record Type: SOC, Certificates, and Compliance

  • Article Details:

BlackLine Client Instance Certificate

In our ongoing effort to provide our customers with best-in-class service, BlackLine has updated the maintenance process for the Client Instance Certificate. This new certificate is auto-renewing, so most of our customers will not require assistance from their IT teams. This renewal process is self-executing and runs on a 60 to 90 day basis. Due to the changes in this process, we will no longer be posting individual instance certificates. If you have any questions or concerns about this, please contact BlackLine Support.

SSO certificate

US2

Production

Sandbox

Subject

CN=ssous2.blackline.com
OU=Domain Control Validated
CN=sbssous2.blackline.com
OU=Domain Control Validated

Expiration date

Aug 30, 2025 12:59 PM GMT
Aug 30, 2025 12:59 PM GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

Legacy SSO (BlackLine on demand) certificate

US2

Production

Sandbox

Subject

CN=ssona.blacklineondemand.com
OU=Domain Control Validated
CN=ssosbna.blacklineondemand.com
OU=Domain Control Validated

Expiration date

February 28 2026 4:59:59 PM PST
Feb 14 3:59:59 2026 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

Web Services 2-way SSL Certificate

US2

Production

Sandbox

Subject

CN=datarelay.us2.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US
CN=datarelay.sbus2.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US

Expiration date

March 30, 2026 23:59:59 GMT
March 30, 2026 23:59:59 GMT

Strength (key length)

2048 bit
2048 bit

Certificate download link

API (Apigee) DigiCert Intermediate Cert Legacy

US

Production

Sandbox

Subject

CN=DigiCert TLS RSA SHA256 2020 CA1
O=DigiCert Inc
C=US
CN=DigiCert TLS RSA SHA256 2020 CA1
O=DigiCert Inc
C=US

Expiration date

April 13, 2031 5:59:59PM GMT
April 13, 2031 5:59:59PM GMT

Strength (key length)

RSA 2048 bit
RSA 2048 bit

Certificate download link

API (Apigee) DigiCert Intermediate Cert New

US

Production

Sandbox

Subject

DigiCert Global G2 TLS RSA SHA256 2020 CA1
DigiCert Global G2 TLS RSA SHA256 2020 CA1

Expiration date

March 29, 2031 11:59:59PM  GMT
March 29, 2031 11:59:59PM  GMT

Strength (key length)

RSA 2048 bit
RSA 2048 bit

Certificate download link