Unlocking Value and Engaging Teams with BlackLine’s 5-Day Fast Track implementation
Pavilion Payments is the leading omnichannel payment solutions provider for the gaming industry. It offers integrated omnichannel and software solutions that enable flexible funding, play, and cash out.
The Challenge
While finance transformation is a priority for many midsized companies, these organizations often lack the time or resources to dedicate a month or three to implementation and training.
“We were ready to modernize our accounting,” says Pavilion Payments' Corporate Controller/CAO Mark Donadio. “But it was difficult to find the time, especially for our accounting team of four. Implementation can be a huge endeavor and often requires hands-on work from multiple departments.”
Complicating matters, Pavilion Payments was in the process of divesting from its parent company, Global Payments. As an independent company, Pavilion Payments could capitalize on new opportunities in the rapidly growing payments industry. However, this also meant implementing a new close solution rapidly.
There was no time to waste, says Donadio. “We didn’t want to migrate our parent company’s close software. But that meant we had to find a solution that would meet our needs as a midsized company and allow us to get up and running quickly. We also needed a solution that would scale with accelerated growth.”
Why BlackLine
While finance transformation is a priority for many midsized companies, these organizations often lack the time or resources to dedicate a month or three to implementation and training.
“We were ready to modernize our accounting,” says Pavilion Payments' Corporate Controller/CAO Mark Donadio. “But it was difficult to find the time, especially for our accounting team of four. Implementation can be a huge endeavor and often requires hands-on work from multiple departments.”
Complicating matters, Pavilion Payments was in the process of divesting from its parent company, Global Payments. As an independent company, Pavilion Payments could capitalize on new opportunities in the rapidly growing payments industry. However, this also meant implementing a new close solution rapidly.
There was no time to waste, says Donadio. “We didn’t want to migrate our parent company’s close software. But that meant we had to find a solution that would meet our needs as a midsized company and allow us to get up and running quickly. We also needed a solution that would scale with accelerated growth.”
The Results
Unlocked value faster. BlackLine’s 5-Day Fast Track implementation enables finance transformation in less time for Pavilion. This has translated to an opportunity to shorten and improve the close and faster access to financial insights without waiting three months or more for an implementation.
“BlackLine’s 5-Day Fast Track implementation is the right thing to do. It was incredible to walk in and out in five days, have a trained and invested team, and take advantage of post-implementation Hypercare. Why wouldn’t you do it?”
Enabled the project to stay on time and within budget. BlackLine’s implementation team joined Pavilion Payments onsite for the five-day implementation. The focused, guided week ensured that the “project didn’t slip,” says Donadio.
“The five-day implementation not only kept us on schedule but also allowed us to configure BlackLine as a team in a way that aligned with our unique needs. I know we'd still be very behind if we hadn’t done it. Instead, we’re ready to close our books in BlackLine at month's end!”
Ensured staff was prepared, invested, and engaged. During the 5-Day Fast Track implementation, teams receive comprehensive, face-to-face training.
“Having training built into the implementation week is a great add, and the education is invaluable. It’s a focused week where you learn not only what you’re doing but why you’re doing it,” says Donadio. “Sitting side-by-side with BlackLine helped everyone understand this powerful tool and how it will transform and modernize our processes.”
The onsite implementation also enabled the team to take ownership of the process.
“Because the whole team participated in the project, they now have a vested interest in its success,” says Donadio.
Gained access to leading practices. Drawing on thousands of existing customers' experiences, BlackLine incorporates leading practices from implementation to onboarding. As a result, these leading practices enabled Donadio and his team to improve control and accuracy and practice truly modern accounting.
“All the best practices and help from BlackLine have set us up for success. It has opened many doors, and we’re already thinking of other uses for BlackLine.”
Consumer Services
NetSuite
Global
Midsize
Unlocked value faster.
Enabled project to stay on time and budget.
Ensured staff was prepared, invested, and engaged.
Gained access to leading practices.
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