October 02, 2024
PJ Johnson
The future waits for no accountant. Manual processes, while once the norm, have become significant roadblocks to efficiency, accuracy, and growth. Now, more than ever, finance and accounting teams are recognizing the critical need to move away from outdated practices and embrace automation.
Automated AR management offers the tools needed to streamline workflows, reduce errors, and enhance overall productivity. By leveraging automation, businesses can transition from spending time on repetitive, low-value tasks, like manually matching payments or resolving discrepancies, to focusing on strategic initiatives that truly drive performance.
This shift is not just about making processes faster but also about adding value through better cash flow forecasting, improved customer relationships, and stronger financial oversight.
In the most recent episode of Extra Credit from NACM, Eric Joyner, BlackLine’s Senior Solutions Strategy Manager, highlighted how automation tools can help organizations better manage AR, reduce day sales outstanding (DSO), and improve cash flow.
By automating cash application, invoicing, collections, and dispute management, businesses can ensure payments are processed faster and cash is collected sooner, leading to more accurate financial reporting and healthier cash flow.
Automation also offers enhanced visibility into the entire AR cycle. This means finance teams can access real-time insights into outstanding invoices, payment trends, and potential risk areas—all critical data for proactive decision-making.
The availability of this information enables teams to act swiftly, preventing cash flow bottlenecks and identifying customers who may be falling behind on payments.
Moreover, automation mitigates the risk of human error. Manual tasks, such as data entry, invoice processing, and reconciliation, are prone to mistakes, leading to costly rework, missed payments, and strained customer relationships.
With automation, these tasks are performed more accurately, freeing up valuable team resources and improving overall efficiency.
Automated AR processes generate a wealth of data that can be analyzed to uncover trends, optimize customer interactions, and improve collections strategies.
This data-driven approach allows businesses to adapt quickly to changing market conditions and make informed decisions about credit management, payment terms, and risk mitigation.
Automation also supports more advanced forecasting capabilities. With real-time data on customer behavior and payment patterns, finance leaders can create more accurate cash flow projections, better manage working capital, and plan for future growth.
This ability to anticipate cash needs and adjust strategies accordingly is crucial in a competitive business environment where liquidity and financial agility are paramount.
Despite the clear advantages, some businesses are hesitant to make the leap to automation due to concerns about integration and change management. However, modern AR automation solutions are designed with seamless integration in mind.
These systems can work alongside existing ERP and finance platforms, ensuring data flows smoothly across the organization without disruption. Additionally, the flexibility of today’s automation tools allows businesses to implement them in phases, minimizing the impact on operations while gradually building toward full automation.
Another concern is that automation could create resistance among employees who are used to traditional processes. However, when automation is introduced to enhance—not replace—the work being done, it becomes a tool for empowerment.
By reducing the burden of tedious tasks, automation allows finance teams to focus on high-value activities, such as building stronger customer relationships and driving business strategy.
Managing AR effectively is essential to maintaining financial agility, especially in unpredictable markets. As businesses face increasing pressure to optimize cash flow, reduce operational costs, and improve financial accuracy, automation becomes less of a luxury and more of a necessity.
With BlackLine AR Intelligence, businesses can enhance their AR processes, reduce the risk of bad debt, and ultimately support long-term growth.
Moving from manual to automated AR processes is no longer just an option for businesses looking to stay competitive—it’s essential. The efficiencies gained, reduced errors, and the strategic value of data-driven insights make automation a critical investment in today’s business environment.
By embracing AR automation, finance teams can improve their day-to-day operations and position their organizations for greater success in the future.
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